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Toll-Free Telephone Customer Support to access product knowledge
and technical expertise |
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Unlimited Use of 24 x 7 Online Support
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- Submission of Service Requests |
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- User Forums
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- Knowledge Base |
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- Technical Bulletins |
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- Upgrade Information
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- Defect Listings by Version
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- Periodic Downloadable Patches and Maintenance Releases |
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Support Lab for Problem Resolution |
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Named Support Contact - Support Account Management |
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Priority Issue Escalation and Resolution |
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Quarterly Online Support/Activity Log
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Proactive Announcements and Documentation |
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